embarkvetdeal respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to information collected through our website and during order processing.
Information we collect
We may collect your name, email address, phone number, shipping address, billing address, order details, and payment-related information. Payment card details are processed by our payment providers. We do not store full payment card numbers on our servers. We may also collect device information, browser type, IP address, and pages visited through cookies and similar technologies.
How we use information
We use personal information to process orders, arrange shipping, provide customer support, prevent fraud, improve our website, and comply with legal obligations. With your consent, we may send marketing emails. You can opt out of marketing emails at any time.
Legal bases under GDPR
Where the General Data Protection Regulation applies, we rely on contract performance, legitimate interests, consent, and legal obligation as the bases for processing personal information.
Sharing information
We may share information with payment processors, shipping carriers, IT service providers, analytics providers, and legal authorities when required. We do not sell personal information.
Cookies
We use essential cookies to operate the website and may use analytics or preference cookies. You can control cookies through your browser settings.
Your rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information. Under the California Consumer Privacy Act, California residents may also request to know, delete, or correct personal information, and may opt out of the sale or sharing of personal information. We do not sell personal information. To make a request, email info@embarkvetdeal.my. We may need to verify your identity before responding.
Data retention and security
We keep personal information as long as needed for orders, customer support, legal, tax, and accounting purposes. We use reasonable security measures, including SSL encryption and access controls, to protect personal information.
Children
Our website is not directed to children under 16. We do not knowingly collect personal information from children under 16.
International transfers
If personal information is transferred outside your country, we take steps to protect it as required by applicable law.
Contact
For privacy questions or requests, contact embarkvetdeal at info@embarkvetdeal.my or write to 4720 Gibbs Rd, Kansas City, KS 66106, United States.